Welcome to the 2026 PHCS Inc. Policy and Procedure Update!

Purpose of the Course

This course introduces Peel Home & Community Support Inc. (PHCS Inc.) updated and newly implemented policies and procedures, ensuring every team member understands what’s changed and how it impacts your role. It’s designed to keep you informed, confident, and aligned with the latest organisational standards and NDIS Commission requirements.

Compliance Focus

Our goal is to ensure all support staff adhere to updated organisational standards and meet the mandatory requirements of the NDIS Commission, including the Code of Conduct and Practice Standards.

Target Audience

This course is essential for all PHCS Inc. support staff, including Direct Support Workers, Cleaners, and Gardeners.

Key Objectives

Introduce and explain new and updated policies and procedures.
Maintain compliance with the NDIS Code of Conduct and Practice Standards.
Promote consistency in service delivery and participant safety.

Outcome

By completing this course, you’ll remain informed, competent, and compliant with both internal policies and external regulatory frameworks.

Certificate Upon Successful Completion

You’ll earn an official certificate of completion, demonstrating your commitment to compliance and professional excellence.

Note: This course will be updated annually to reflect changes in legislation, compliance standards, and mandatory requirements set by the NDIS Commission.

Course